Family Support Volunteer

  • Location: Kirklees, Calderdale, Wakefield, Bradford and surrounding areas

What will I be doing?

Initially you will meet with one of the Care Coordinators who will help to match your personality and the time you can offer with a family on their caseload. You will then have an introductory visit with the Care Coordinator to meet the child and his/her family. Following this, if both you and the family feel you are a good match, you will be allocated a time to visit weekly with a member of the Care Team.

The care we give is carefully matched to the needs of each family. This means that there is no standard task list for a Family Support Volunteer. 

Many of our families have a weekly Hospice at Home visit where a member of the Care Team visits to provide nursing and care support. Often during these visits the parent may wish to go out or have some time out. To help with this you will help the Care Team to provide play support to the siblings to allow some quality time for the parent or you may help the Care Team with personal care. Also parent, child or sibling may want someone to spend time with them, to do activities with them which they enjoy and to share their experiences.

Being a Family Support Volunteer is a valuable opportunity to work closely with one family and to provide quality family support. However, this can be an emotionally demanding role as the family member may share some distressing situations with you. You will be offered regular support sessions and one to ones so that you feel able to deal with these situations

Where will I be based?

This will be dependent on where your allocated family/child lives, however there will be times you will be based at Russell House.

Who will show me what to do?

The Care Coordinator will introduce you to the family and all visits will be with a member of the Forget Me Not Care Team.

What support we will offer you?

Our Care Team will be on hand to offer you the training and support you need, please feel free to ask your Care Coordinator about this.

How many hours will I volunteer?

This will vary but we ask that you are able to commit to at least one session (2-3 hours) per week, or fortnightly. Many of the children we care for are school age so the busiest times for Hospice at Home visits are during evenings and weekends.

We also ask that you are able to commit to this volunteer role for a minimum of 12 months, this is to ensure consistency with our children and families.

Do I need any skills/experience?

It is not essential for you to have experience of working with children or young people but it is useful.

You may require to undergo additional training specifically for the child and family’s needs.

This role is only suitable for drivers who have use of a vehicle. This is because many of the visits are not accessible by public transport and we need to be sure that you can get to and from your visit safely and reliably.

This role will require you to have a satisfactory enhanced DBS (Disclosure and Barring Service) check and a satisfactory Occupational Health review, including a check of your immunity to Hepatitis B and Chicken Pox. The review will also check that you have had all the routine childhood immunisations.

All our volunteers are encouraged to attend training and volunteer meetings whenever possible.

As a volunteer you will be a representative of Forget Me Not Children’s Hospice. As such we expect you to be well-presented, polite and to give a positive message about the work of the charity.

This Role Description is not exhaustive. It will be subject to periodic review and may be amended