Young girl smiling and playing with a large teddy bear.

Getting help

The one thing no one should ever do is worry about getting in touch with us.

If you’d like to know more about what we do, or if you want to visit, or just talk to someone, please call or email us. Don’t sit and wonder if you should. We’re here for your child, but we’re also here for you and your whole family.

You‘re not alone, and we’ve been here before. We’ll guide you through every step of your journey.

Call us on 01484 411042 or email

Please click here for details on how information you provide us with will be used.

  • Arrange a visit – The best way to discover what we do, how we do it, and who does it, is just to come for a visit. You’ll be very warmly welcomed.
  • How can you get referred to us? – You can be referred by a professional such as a consultant, GP, care professional or social worker, but you can also refer your child to us yourself.        
  • Join in with family events – From days out to coffee mornings, events for teenagers, summer BBQs and Christmas parties: great ways to de-stress and spend social time together.
  • Just talk to us – We know you probably have questions. We also know there are no questions too small or too silly. If it matters to you, it matters to us. So just call or email us.

Equality, Diversity and Inclusion Pledge

We believe in the development and embedding of an inclusive culture that respects people’s differences and gives everyone the best chance to excel at making a difference for the families we support. 

In order to achieve this we are pledging the following to families; 

• We believe in equality of access to our services and including the voice of families in the ways in which services can be co-created, designed and delivered, both on a personal level and as a range of service offers. 

• We will make sure our services and information are accessible to the community in which we operate. 

• We will tackle barriers which might prevent some groups of people from accessing our services