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Family support

We’re here for the whole family, providing dedicated support for parents, siblings and grandparents, including practical and emotional support, counselling and therapy.

With you, every step of the way

Whether you’ve just received the worst news possible, have been coping on your own for years, or just need some extra support, let us help.  

Our aim in everything we do is to help families feel less isolated and better able to cope with the challenges they face, both in the immediate and longer term. Helping them to live the best lives they can, whatever the future holds. 

How we can help

A multi-skilled team

Our multi-disciplinary family support team is made up of support workers, therapists, bereavement support practitioners and counsellors. 

Supporting the whole family

Everyone is affected when a child has a life-shortening condition or has sadly died. So we provide support to the whole family: parents, brothers and sisters and grandparents.

The right support at the right time

We offer different levels of support depending on what your family needs, from practical and emotional support to more structured counselling sessions.   

Supporting all communities

More than half our families are from ethnic minority communities – our support is tailored to meet cultural needs and beliefs and we provide translation services. 

Getting creative

Children dont always have the words to express their experiences and feelings. Creative therapy (e.g. music, play, art, drama etc) gives them a means to do that in whatever way suits them.

Signposting you to more help

We know we can’t help you with everything you face, but we will always do our utmost to help you find what you need by signposting you to other services or support.

Get the support your family needs

We’ve made it easy to find out whether your family is eligible for our care and what support is available to you. And it’s easy to refer your family to us, when you’re ready.