Skip to content
Make a Donation Find a shop
Make a Donation Find a shop

Family support

We’re here for the whole family, providing dedicated support for parents, siblings and grandparents, including practical and emotional support, counselling and therapy.

Get in touch
A young Asian couple are stood next to each other in the garden at Russell House. The dad is holding their young daughter between them and they are all looking at the camera.

With you, every step of the way

Whether you’ve just received the worst news possible, have been coping on your own for years, or just need some extra support, let us help.  

Our aim in everything we do is to help families feel less isolated and better able to cope with the challenges they face, both in the immediate and longer term. Helping them to live the best lives they can, whatever the future holds. 

How we can help

A multi-skilled team

Our multi-disciplinary family support team is made up of support workers, therapists, bereavement support practitioners and counsellors. 

Supporting the whole family

Everyone is affected when a child has a life-shortening condition or has sadly died. So we provide support to the whole family: parents, brothers and sisters and grandparents.

The right support at the right time

We offer different levels of support depending on what your family needs, from practical and emotional support to more structured counselling sessions.   

Supporting all communities

More than half our families are from ethnic minority communities – our support is tailored to meet cultural needs and beliefs and we provide translation services. 

Getting creative

Children don’t always have the words to express their experiences and feelings. Creative therapy (e.g. music, play, art, drama etc) gives them a means to do that in whatever way suits them.

Signposting you to more help

We know we can’t help you with everything you face, but we will always do our utmost to help you find what you need by signposting you to other services or support.

A mum and dad are helping their two daughters to settle onto a large round swing in the garden at Russell House.

Get the support your family needs

We’ve made it easy to find out whether your family is eligible for our care and what support is available to you. And it’s easy to refer your family to us, when you’re ready.

Get started
Peer support groups

Spending time with other people who share similar experiences to you can be incredibly helpful. We run a range of regular support groups so you can meet and talk to other families.

Find out more
An Asian member of the family support team sat on a wooden train sculpture in the garden, with a young Asian girl sat behind her with her arms around her shoulders. They are both smiling at the camera.
Sibling support

We’re on hand to help siblings understand and deal with their emotions and cope with the challenges they’re facing – and to have fun with other children.

Find out more
Counselling

There may come a point where you need more structured counselling. Our 1-2-1 counselling sessions offer a confidential place to talk and explore feelings without fear of judgment.

Find out more
A bubble light tube glowing red in the sensory room, with a small child's hands holding the tube.

We all benefit from the support that Forget Me Not children’s hospice gives us and we really couldn’t imagine our life now without it.

Mum