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Our services

Tailored to your needs, all our services are designed to help you feel more supported and less alone.

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An Asian woman sits with her son on her knee and smiles at him, while an Asian member of the family support team leans in to speak to the boy who has a breathing tube,

Services that are built around you

We do more than you might expect from a children’s hospice. With services that start the moment you receive a worrying diagnosis during pregnancy, we’ll support your child and your family in the weeks, months and hopefully years ahead, until they reach 21. And we provide wraparound care for bereaved families who are struggling to come to terms with the loss of their child.   

Our services are built around what families need – and tailored to support each family in their specific circumstances. All with the aim of helping families live well, feel less alone, and make the most of every moment. 

Find the right service for you

Pregnancy & birth

Starting from as early as the 16 week scan, we’ll be alongside you throughout your pregnancy, to the birth and beyond. 

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A young white boy with long blonde curly hair emerging from a play tunnel in a soft play area. He is wearing a purple forget me not t-shirt and holding a football in his hand.
Day care & short breaks

We know that you’re exhausted. Our expert clinical team are here to care for your child for the day or overnight so you can get a break. 

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End of life care

If the worst happens, we will provide the care and support your child and family deserve, helping you make the most of every moment. 

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A young Asian couple are stood next to each other in the garden at Russell House. The dad is holding their young daughter between them and they are all looking at the camera.
Family support

We’re here for the whole family, providing dedicated support for siblings, emotional support, counselling and therapy. 

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A stone garden fountain with a statue of a young boy, girl and a dog holding an umbrella at its centre
Bereavement support

We’re here to provide practical and emotional support in the early days, weeks and months following the loss of a child.  

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Counselling

A safe space to talk about how you’re feeling, break life issues down to manageable levels and identify ways to cope. 

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An Asian member of the family support team sat on a wooden train sculpture in the garden, with a young Asian girl sat behind her with her arms around her shoulders. They are both smiling at the camera.
Sibling support

Brothers and sisters can sometimes feel a bit left out or struggle with their feelings. We’re here to help them cope. 

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Support groups

A range of support groups, where you’ll find people who know what you’re going through, because they’re going through it too.  

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A boy sits in his wheelchair in the sensory room at Russell House, with calming coloured spot lighting across the image. He is surrounded by him parents and the music therapist, who are all holding musical instruments.
Creative therapies

Children don’t always have the words to express their experiences and feelings. Creative therapy (e.g. music, play, art, drama etc) gives them a means to do that in whatever way suits them.

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A member of the care team is sat on the floor with a young girl with a disability in the Hub at Russell House. The care team member is handing the young girl the stick from a bottle of bubbles.
Step down care

Helping families make the transition from a long hospital stay to back home, supported by our nursing team to get up to speed with medications and routines. 

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Sudden child bereavement

Here for families whose child has died suddenly and unexpectedly, in whatever way you need, like getting practical help and bereavement support. 

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A mum and dad are helping their two daughters to settle onto a large round swing in the garden at Russell House.

Get the support your family needs

We’ve made it easy to find out whether your family is eligible for our care and what support is available to you. And it’s easy to refer your family to us, when you’re ready.

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