Members of our team on the swings in the Forget Me Not gardens.

Why work for us?

If you thought you knew what it might be like to work at a children’s hospice, think again. This is a really special place to work, with really brilliant careers on offer.

Only the best will do for us. Because our children and families deserve only the best. But that’s not just the best people to work directly with children and families. We also want the very best people for other roles too. We look for leading talent wherever we may find it - our team members have come from careers in banking, the law, retail and manufacturing, for example. And the reason they’re here is because they want to be part of something really meaningful and full of opportunity. 

“Teamwork was highly evident throughout the service, with all members of staff valued and respected in their roles.” – CQC ‘Outstanding’ report

Our #OneTeam philosophy recognises that whatever your role here, you’re integral to Forget Me Not. We couldn’t welcome our families into our hospice without the very best housekeeping staff making sure the place is absolutely spotless. We couldn’t provide high quality care without the best fundraisers and retail staff working tirelessly to generate the income we need. And we couldn’t function at all without a team of talented ‘backroom staff’, in estates management, finance, IT, HR and marketing, keeping the whole show on the road.

Here’s what you can expect from us:

1 - We look after each other. Our work can be emotionally demanding, so we genuinely care for one another in ways big and small – from resilience training and one-on-one support to just picking up your pen when you drop it.

2 - We empower our people to be pioneering. We listen to ideas and give people the space they need to try them out. Which means being comfortable with the fact that not every idea will be successful.

3 - The unexpected. Russell House, if that’s where your role is based, is not how you might imagine a children’s hospice to be – it’s contemporary, colourful, family-orientated and spacious. And our shops are not your average high street shop, they’re real community hubs.

Here’s what we expect from you:

1 - To bring your whole self to work. This doesn’t mean working 24/7 at the expense of your personal life. Far from it – in fact, we encourage flexible working. But we owe it to the families Forget Me Not supports to put 100% into our working day. Our jobs are not for us, they're for them.

2 - To not assume that you’re in for an easy life because we're a charity. This is no soft option. We demand the highest standards of performance, which we reward with recognition, professional development and great benefits.

3 - To understand that trust is fundamental to everything we do. So we expect all our staff to always work with integrity and to respect others, to ensure we are trusted by our families, our teams and our supporters.

Up for it? Then, check out our current vacancies!

Equality, Diversity and Inclusion Pledge


We believe in the development and embedding of an inclusive culture that respects people’s differences and gives everyone the best chance to excel at making a difference for the families we support. 

In order to achieve this we are pledging the following; 

Our people

  • We will treat all of our employees, trustees and volunteers equally and fairly,
  • We will embrace and celebrate our staff, trustees and volunteers’ differences, and create a positive working environment for all. 
  • We will reward our people equally for the same or equivalent work regardless of their age, race, religion or belief, sexuality, disability or gender. 
  • We will make sure that all our staff are trained in, and understand the importance of, equality and diversity and how this relates to the role they do.

Our recruitment practices

  • We will actively encourage and support under-represented groups to join us as employees and to take up volunteering opportunities.
  • We will always interview you if you are an applicant with disability who meets the essential requirements of the job and will provide adjustments to the recruitment process if required.
  • We are committed to supporting part time and flexible working; we will consider part time working requests for all our roles.
  • We will advertise all roles with a single pay point so that you will know what your pay will be when you join us.

Our governance

  • We will take steps to measure the diversity of the Board, senior leadership, staff, volunteers and service users by all relevant protected characteristics.
  • We will identify what it can do to achieve fair representation from underrepresented groups at Board, senior leadership, staff, and volunteer levels. We will set targets and take action for improvement.